business

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The Power of Genuine Customer Service: A Return to the Fundamentals

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In today's fast-paced world, where technology reigns supreme and interactions have become increasingly transactional, we find ourselves longing for genuine human connection. It is no secret that customer service and the art of helping others have taken a backseat in our society.

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Customer Service Can Make Or Break Your Business

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It’s almost ridiculous that I’m even writing this but what we assume is seemingly common sense in today’s  workplace is often uncommon. When growing a business there are vital essentials you must have from your team otherwise you’ll end up delivering a poor product.

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Is It Too Late To Start A Business?

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Not at all. Becoming an entrepreneur is not about your age but whether you have the drive and creativity to make it happen. When I graduated from college, I had no idea how to really start a business so I ended up working in a cubicle at a dead-end job.

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Tomorrow’s CEO Must Be An Active People Leader

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The role of the CEO has always been split between management and leadership. In the past, however, the emphasis tended to be on management. The CEO set the goals, developed the strategies, and kept an eye on the competition while serving as the public face of the company.

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Unsellable

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Unsellable

You're working hard, trying to build your business and you're out pitching to prospects. Inevitably you are going to hit some tough customers. Ones who aren't merely difficult, they are looking to make sure you don't get the business because they have their own agenda. 

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